1.Return Window
Return requests must be submitted within 30 days of confirmed delivery.
2.Eligibility
Items must be:
Unused
Unwashed
In original condition
3.Non-Returnable Items
Final sale items
Clearance items
Gift cards
4.How to Request Return
Email: hello@aldermint.com
Include order number and reason.
5.Approval Required
Returns must be approved before sending.
6.Return Shipping
Customer pays return shipping unless item is defective or incorrect.
7.Inspection
Returned items will be inspected.
8.Refund Method
Refunds issued to original payment method.
9.Refund Time
5–10 business days after approval.
10.Damaged or Incorrect Items
Report within 48 hours with photos.
11.Partial Refunds
May be offered where appropriate.
12.Abuse
We reserve the right to refuse service for abuse of policy.